Water Features FAQs

Have questions? This is a short list of our most frequently asked questions about waterfalls and outdoor fountains. For more information, please call 877-728-3778.

• How do water features add value to an outdoor space?

  Water features add value by increasing tranquility and helping to create a relaxing environment outdoors. In addition to creating an eye-catching focal point, a water fountain or waterfall can create subtle white noise that blocks out background sounds such as traffic and neighbors.

• Do water features such as fountains and waterfalls have filters?

  Yes. All custom System Pavers water features contain filters to keep the water looking clean and clear.

• Do water features require a lot of maintenance?

  Your water fountain or waterfall uses a pump to function. Although they are durable and designed to function without a lot of upkeep, you will need to perform basic maintenance to ensure it's operating well. Because fountain pumps are designed to run while underwater, keep an eye on your fountain's water level to be sure it's always fully submerged. If it begins to get louder, this usually means the water level has dropped too low due to factors such as evaporation. You also may need to clean your pump occasionally to remove debris such as fallen leaves and twigs. We recommend cleaning your fountain a few times a year to thoroughly remove algae and debris. Using chemical cleaners on your fountain is NOT recommended as it could damage it or harm wildlife such as birds who drink from it.

• Do I need to shut my fountain down in the winter?

  This will depend on your location and what your winters are usually like. If you live in an area that has freezing spells, you may want to winterize your fountain. It's important to completely drain the water from the basin and pipes so they don't freeze and expand. If you have the space, you can dismantle it and store it in a garage or indoors for the ultimate in protection. Otherwise a fountain cover will go far in protecting it from snow, ice, and damage. Our experts can help you decide if your location warrants winterizing your fountain or if you're better off keeping it going all year round.